June 5, 2017 at four:35 pm Hello, I am a member of Otay LA Health and fitness. I known as and spoke into a Susan who didn't aid me but attempted to sell me on further companies. She knowledgeable me that I could not receive a refund for my son’s teaching periods of which he has employed none. When I signed up for them I was only offered a calendar year agreement as an alternative to a regular choice.
I was a long time buyer of LA Conditioning. For the last various a long time I are actually a member of 24-hour. Not long ago, I named area LA-fitness club in reconsider rejoining the club.
one. The LAFITNESS marquee signal has had missing letters for very some time. This signals is the main place of Call you may have with likely new associates and it speaks to your determination to the ability. two. I've attached a photo of the damaged mirror in the classroom for your evaluate. The mirror continues to be damaged to get a several months. Though it were measured, it truly is getting an inordinate amount of time to exchange.
The pool is wanting cleaning – there oil around the sides. and black gunk over the tiles. The Tile pool deck is often dirty. Never looks any one will take a broom or mop to it. The girls showers are frequently unclean along with the water only trickles from quite a few with the showers.
I must be sincere, I desire this ended up going to be a pleasant letter. I wish that I hadn’t seasoned your GM lying to your police about me but my major would like…the one that I mailed to Santa…are you Prepared? I want which i had never been your customer, that's my developed-up Christmas would like this calendar year. Such as you, I also are now living in LA (Section of the calendar year) and was contemplating hand delivering this to you personally mainly because I’m so offended in excess of how I was harassed at your Bethel Park, PA place. The behavior by your GM there, Wynn, was so offensive and disgusting that words and phrases can’t truly totally explain it. On Tuesday December 8th I arrived at your location on Oxford Generate in Bethel Park to complete an extremely brief, rigid body-part exercise, I necessary to get squats in prior to Wednesday. I had 5 sets of 8x to obtain through, that was it. I walked in to the foyer with my coat on and my notorious pink health and fitness center bag, handed my cell phone on the front desk human being to scan me in and ongoing upstairs. I walked around to the squat rack, I asked the individual on it how many sets he had remaining after which you can proceeded to obtain out my earphones, just take my coat off and fold it up, and so on. Whilst doing some air squats to heat up a youthful girl arrived about to me took her headphones off and explained “you could’t Have a very bag up listed here” I said “excuse me” and he or she repeated herself.
Last 7 days, I checked my charge card statements and recognized that I’m nevertheless having to pay $34.ninety nine a month. On Monday August 21, I called Member Providers to question why the alter hadn’t taken effect and I was instructed that there weren’t any notes in my account indicating that there a change ought to’ve taken put.
July eighteen, 2014 at twelve:forty seven pm I lately joined La Health, under false pretenses! I used to be mislead about my access for my handicap brother. Due to the fact they may have no entry for handicap men and women to have towards the pool with caregiver of the opposite sex with out getting escorted similar to a prison beyond the creating, and they would like to demand us seventy six.00 a month for this? When I identified as to terminate our memberships right after many heated exchanges, with those who naturally have Completely no business handling any customer service ask for I at last talked for their manager, who certain me they would cancel my accounts and refund all of my money. Which was great until I received my cancellation recognize. One of the 3 was Indeed that you are cancelled, the opposite two they have got made a decision to demand us $forty nine per month mainly because we are no longer to the “household system”. So it’s not negative adequate that federal legislation just isn't currently being followed but now they wish to cost me and my brother $ninety eight to nonetheless not have within entry to their pool, along with the regional manger explained oh no we cancelled you guys, effectively who am I alleged to feel some random manager I talked to, or their cancellation confirmation e mail despatched to me?
August 24, 2017 at 2:07 pm I'm composing to let you understand about the disappointing customer support I’ve received over the past a few or 4 months. I currently Have got a membership that includes visitor privileges. I shell out $34.ninety nine a month. In May possibly, I questioned a agent at my fitness center about what it might take to alter my approach given that I don’t take full advantage of the visitor privileges like I utilized to. The consultant explained that she couldn’t handle that form of problem and propose which i Get in touch with Member Products and services. I referred to as Member Solutions and spoke with any individual who spelled out that as the visitor privileges are part of my membership I can’t minimize my month-to-month membership rate simply by discontinuing that characteristic.
I deal with to perform two professions. why not try this out Director of Front Office environment Operations with above a hundred associates by day and Real estate agent/Investor at nighttime and on the weekends. This is not assistance. Alejandro and Jeff’s cell phone calls practically squandered my time as they supplied no resolution in the least.
December 21, 2015 at 11:forty five pm It's so incredible how a two people (in the case) could make a whole firm like LA Conditioning seem so poor. I used to be a faithful member with LA Health and fitness for more than 13 years only to view my membership get revoked. I discovered that individuals lied about me. A number of Other individuals including the regional manager, member service director and district operation manager decided to negative mouth me due to those lies.
I am outraged that LA Physical fitness causes it to be difficult to cannot visite site cancel customers membership! I have tried to cancel for months with the phone And that i am told I really need to come in particular person nine-six throughout the week. Folks operate. The opposite alternative can be a on the web sort to print and ship in. It is a gymnasium membership This can be crazy. I went in person this previous weekend and begged to sign something to quit the gym and wasn't approved.
March 26, 2017 at 7:33 pm Alex, they had a light-weight pole down within the parking zone for God only is aware of how long. The only thing still left was the concrete base, which was pretty much invisible during the night time. My son swiped the side if his auto as looking for a parking Place mainly because he didn’t see it. I filed a claim to see if LA Fitness would reimburse the $252 bucks for repairs contemplating it was clearly a security hazard. Immediately after I used to be informed to send almost everything in, together with any images, I had been known as a month later on by someone of your identify of Diane Alexander. She was absolutely the rudest and most obnoxious human being I've at any time can be found in connection with. Immediately after she yelled at me in regards to the claim and instructed me the tapes CLEARY confirmed my son was not paying attention, she told me she requested invoices if any repairs have been needed to the concrete base and would be sending me Those people. The good news is I had taken photos proper immediately after this had happened. There have been numerous black marks around this point.
The incompetent staff named “Kacey” gave me the name of “Erin Kennedy” since the supervisor which i really should speak to mainly because LA Health and fitness does not have a supervisor at this facility working at eight:57 pm.
Why on the globe would we wish your products and services? Your staff disrespected us and to really make it worse they did it in front of our young daughter. Your organization continue to keep billing our account.